Privacy Notice

This Privacy Notice describes how crystalquenn.com collects, uses, and protects your information when you visit our website or place an order through our store.

  1. Information We Collect

When you use our website, we may collect the following types of information:
Personal information you provide, such as your name, shipping address, billing address, email address, phone number, and payment-related details necessary to process your order
Order information, including purchased products, order value, and transaction details
Technical information, such as browser type, device type, IP address, and website usage information collected through cookies or similar technologies

  1. How We Use Your Information

We may use your information to:
Process and fulfill your orders
Provide customer support
Communicate with you regarding your order or inquiry
Improve our website, products, and services
Detect, prevent, or address fraud, misuse, or security issues
Comply with applicable legal obligations

  1. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers only when necessary to operate our business, such as:
Payment processors
Shipping and logistics partners
Website hosting and technical service providers
Customer support tools and order management systems

These third parties are given access only to the information necessary to perform their services.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, understand site traffic, remember preferences, and support website functionality. You may manage cookie settings through your browser.

  1. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Notice, including order fulfillment, customer support, recordkeeping, and legal compliance.

  1. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information, subject to applicable law.

  1. Third-Party Services

Our website may contain links to third-party services or use third-party tools. We are not responsible for the privacy practices of third-party websites or services.

  1. Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Any updates will be posted on this page with the revised effective date.

  1. Contact Us

If you have questions about this Privacy Notice or your personal information, please contact:
service@crystalquenn.com